Operations for clubs, pubs & entertainment venues

Keep the house in order.

PublicanOps gives venue teams one dependable place to manage the daily work behind every great service — tasks, assets, maintenance, cleaning, room checks, events, compliance logs, and shift handovers.

See what it manages
Built for venue operationsSimple for floor staffClear for managers
Tonight's Venue RunLive shift
Gaming room floor check
Assigned to Duty Manager · Due 7:30pm
Due soon
Cool room fault logged
Asset: Main bar chiller · Maintenance notified
Open
Function room reset
Wedding prep checklist · 12 of 14 complete
In progress
Shift handover ready
Notes, issues, and follow-ups captured
Ready
42tasks scheduled today
8assets needing attention
96%checks completed

The venue reality

A busy club does not run on memory, paper lists, and scattered messages.

Large clubs and pubs have hundreds of moving parts across bars, bistros, gaming rooms, function spaces, toilets, kitchens, cellars, plant rooms, and outdoor areas. When the work is spread across notebooks, group chats, whiteboards, and verbal handovers, small misses become expensive problems.

Recurring jobs get missed

Cleaning checks, tap cleans, room resets, and opening tasks rely too heavily on people remembering what needs doing.

Asset issues disappear

Faults with chillers, fridges, taps, gaming machines, AV, and kitchen equipment are logged in too many places.

Handovers lack detail

Managers waste time chasing what happened last shift, who saw the issue, and whether it was actually followed up.

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Leaders lack visibility

General managers and operations teams need confidence that venue standards are being met across every area.

The PublicanOps value proposition

The operational backbone for clubs and pubs.

PublicanOps brings the daily run of the venue into one simple operating system. Managers can assign work, staff can complete checks, maintenance can respond to faults, and leadership can see what is happening across the venue without chasing the floor.

Control every shift

Give each team a clear list of what needs to happen before, during, and after service.

Protect critical assets

Keep equipment records, service history, fault notes, and maintenance actions tied to the actual asset.

Improve accountability

See who completed each check, when it was done, what was missed, and what needs follow-up.

Standardise operations

Build repeatable routines for cleaning, openings, closings, gaming checks, events, and compliance logs.

Reduce manager chasing

Replace back-and-forth messages with visible tasks, notes, issues, photos, and handover records.

Run a cleaner venue

Keep toilets, floors, bars, bistros, terraces, and function spaces inspection-ready through scheduled checks.

What PublicanOps manages

From bar taps to board reports, keep the whole venue moving.

PublicanOps is purpose-built around the work that keeps clubs, pubs, and entertainment venues open, clean, compliant, maintained, and ready for service.

Tasks & venue routines

Opening checks, closing checks, cleaning runs, floor walks, supervisor tasks, and daily operational routines.

Assets & equipment

Track chillers, fridges, taps, gaming machines, kitchen equipment, AV, HVAC, plant, tools, and service records.

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Maintenance requests

Log faults, assign action, attach photos, track status, and keep history connected to the asset or venue area.

Events & functions

Prepare rooms, reset spaces, assign setup tasks, capture follow-ups, and make sure nothing is missed before guests arrive.

Shift handovers

Record what happened, what changed, what broke, what was resolved, and what the next team needs to know.

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Checks & compliance logs

Keep operational evidence for cleaning, safety checks, gaming room checks, inspections, incidents, and venue standards.

How PublicanOps works

One operating loop for the whole venue.

PublicanOps sits at the centre of your venue operations, connecting the spaces you manage, the staff doing the work, the assets that keep the venue trading, and the processes that protect your standards. Every check, fault, task, handover, and report moves through one clear operating loop.

  1. 1

    Inspect

    Venue areas such as the bar, gaming room, bistro, toilets, function room, cellar, and cool room generate daily checks, service needs, cleaning requirements, and maintenance issues.

  2. 2

    Assign

    PublicanOps turns those requirements into clear tasks for venue managers, duty managers, bar staff, cleaners, maintenance teams, and event staff.

  3. 3

    Complete

    Staff complete checks, record activity, log faults, update asset status, and capture shift handover notes from the floor, back of house, or function space.

  4. 4

    Report

    Managers get a clear view of what was done, what was missed, which assets need attention, and where recurring issues are affecting venue operations.

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Venue spaces

Bars, gaming rooms, bistros, toilets, function rooms, cellars, cool rooms, kitchens, terraces, and plant areas all feed work into PublicanOps.

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Staff teams

Each role sees the right work at the right time, from routine cleaning checks to urgent maintenance actions and event preparation.

Assets

Fridges, chillers, bar taps, gaming machines, kitchen equipment, AV, screens, HVAC, and plant are tracked with status, history, and service needs.

Processes

Opening checks, cleaning tasks, maintenance requests, shift handovers, event prep, and compliance logs are scheduled, assigned, tracked, and reported.

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Issues and faults

Problems are flagged as they happen, connected to the relevant area or asset, and made visible to the people responsible for resolving them.

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Accountability and reporting

PublicanOps creates a reliable operational record so managers can improve accountability, spot trends, and make better decisions across the venue.

"The Publican remembers the cool room, the taps, the toilets, the gaming floor, the function room, and the handover from last night."

Meet the Publican

Built with the eye of an old-school publican and the control of a modern operations platform.

  • Familiar hospitality language your team actually understands.
  • Practical workflows for real venue operations, not generic office tasks.
  • Clear visibility for duty managers, general managers, maintenance teams, and leadership.
  • A dependable system for the jobs that keep the doors open and the house in order.

Free trial for early venue partners

Ready to see how PublicanOps could work inside your club or pub?

Contact us for a free trial and we will help map PublicanOps to your venue areas, recurring checks, assets, maintenance process, events, and shift handovers.

What you get in the trialA practical venue setup, sample routines, asset tracking structure, and a walkthrough tailored to your operations.